Privacy Policy
        
        I. Introduction 
             
        
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Welcome to CxPlay (“Us” or “Our” or “We” or “CxPlay”) website-
                     https://cxplay.app/ (“Website”), including any website which is
                    owned and
                    developed by Us for Our specific partner to give such partner an exclusive
                    platform for its listing of its events/sport sessions etc. (“Brand Page”) and
                    mobile application (“Mobile Application”) (hereinafter collectively referred to
                    as “Platform”). We operate under the brand name CxPlay and are engaged in
                    organizing sports and other recreational events as well as providing an
                    internet-based booking platform for and in connection with Our as well as
                    third party sports and other recreational events and sports facilities and
                    venues through Our Platform either by Our self or through Our subsidiaries,
                    affiliates or third-party service providers (“Primary Services"). On our mobile
                    application, we may also provide ways for you to communicate with other
                    CxPlay users including through messages, [voice and video calls, sending
                    images and video, showing your status, sharing your location with others
                    when you choose and hosting games] (“Secondary Services”). For the
                    purposes of this policy, Primary Services and Secondary Services shall
                    collectively referred to as Services.
                
             
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                We care about the privacy of the users of Our Platform (“Users”) such as
                yourself. We respect the information that you provide to Us and want to be
                sure you fully understand exactly how We use that information. By accepting
                our Terms of Service, you are also agreeing to this privacy policy (“Privacy
                Policy”).
            
 
            
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                You understand that by using the Services via any Platform you consent to the
                collection, use and disclosure of your personal information and aggregate
                data as set forth in Our Privacy Policy, and to have your personal information
                collected, used, transferred to and processed in accordance with this policy.
                If you do not wish to agree with terms of Our Privacy Policy, we kindly request
                you not to use Our Platform.
            
 
            
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                This Privacy Policy does not apply to the practices of companies or entities
                that We do not own or control, or to individuals that We do not employ or
                manage.
            
 
        
        II. Security  
             
        
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Welcome to CxPlay (“Us” or “Our” or “We” or “CxPlay”) website-
                    CxPlay uses commercially reasonable physical, managerial, and technical
                    safeguards to preserve the integrity and security of your personal information
                    and implement your privacy settings. However, we cannot guarantee that
                    unauthorized third parties will never be able to defeat Our security measures
                    or use your personal information for improper purposes. In the event where
                    you believe your privacy has been breached, please contact Us immediately. 
             
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                We want to reduce loss, theft, misuse, unauthorized access, disclosure,
                alteration, destruction, harassment, and abuse related to Our Platform, but
                We cannot guarantee complete perfection. When there is clear evidence of
                any of the above, we will do Our best to respond promptly. You acknowledge
                that you provide your personal information at your own risk.
            
 
            
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                We may transfer the information described in this Privacy Policy to, and
                process and store it in, India and other countries, some of which may have
                fewer protective data protection laws than the region in which you reside.
                Where this is the case, we will take appropriate measures to protect your
                personal information in accordance with this Privacy Policy. We will take
                steps to reasonably ensure that the receiving jurisdiction has in place a
                standard of protection accorded to personal data that is comparable to the
                protection under India’s data protection laws.
            
 
            
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                ou undertake to treat your password and other confidential information in
                relation to the use of Our Platforms and its Services confidentially, and We
                disclaim any liability arising from your failure to do so.
            
 
            
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                The collection, storage, usage, and sharing of your data by the Company shall
                be in compliance with the Information Technology (Reasonable Security
                Practices and Procedures and Sensitive Personal Data or Information) Rules,
                2011 and other applicable laws.
            
 
            
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                We have taken appropriate steps for the security and protection of all Our
                digital platforms including internal applications, however, we shall not be
                responsible for any breach of security or the disclosure of personal data for
                reasons outside Our control, such as hacking, social engineering, cyber
                terrorism, espionage by third parties etc.
            
 
        
        III. Platform Permission  
             
        
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Most mobile platforms such as iOS, Android, etc. (“Mobile Platform”) have defined
                    certain types of device data that apps cannot access without your consent. And
                    these Mobile Platforms have different permission systems for obtaining your
                    consent. For example, the iOS platform will alert you the first time the Mobile
                    Application wants permission to access certain types of data and will let you
                    consent (or not consent) to that request. Android devices will notify you of the
                    permissions that the Mobile Application seeks before you first install or use the app,
                    and your use of the app constitutes your consent. 
             
        
           IV. Collection of Information  
             
        
        
        V.  Use of Information   
             
            We may use the information We collect about you from Our Primary 
Services to: 
        
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                Provide, maintain, and improve Our Services, including, for example, to 
facilitate payments, send receipts, provide products and services you request 
(and send related information), develop new features, develop safety features, 
authenticate users, and send product updates, security alerts and 
administrative messages; 
            
 
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                Perform internal operations, including, for example, to prevent fraud and 
abuse of Our Services; to troubleshoot software bugs and operational 
problems; to conduct data analysis, testing, and research; and to monitor and 
analyse usage and activity trends; 
            
 
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                Send or facilitate communications between you and a Support Staff; 
            
 
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                 Send you communications We think will be of interest to you, including 
information about products, services, promotions, news, and events of 
CxPlay and other companies; and to process contest, sweepstake, or other 
promotion entries and fulfil any related awards; 
            
 
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                Personalize and improve the Services, including to provide or recommend 
features, content, social connections, referrals, and advertisements;   
            
 
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                Respond to your comments, questions and requests and provide customer 
service to Users; 
            
 
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                Publicly display the Photos and Videos on the Platform or on public forum 
including on social media platform (such as Facebook and Instagram) at its 
sole discretion. Unless stated otherwise, all Photos and Videos are believed 
to be in the public domain as either promotional materials or publicity photos 
and videos as CxPlay may determine at its sole discretion. 
            
 
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                Enforce applicable user agreements or policies, including the Terms of 
Service and to protect Us, Our users or the public from harm or illegal 
activities; 
            
 
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We reserve the right, but have no obligation, to monitor the User content you 
post while using Our Primary Services on any of Our Platforms. We have the 
right to remove any such information or material for any reason or no reason, 
including without limitation, if in Our sole opinion, such information or 
material violates, or may violate, any applicable law or Our business policies 
and practices or to protect or defend Our rights or property or those of any 
third party. We also reserves the right to remove information upon the request 
of any third party. 
            
 
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                For the avoidance of any doubt, We should clarify that in the event We 
anonymize and aggregate information collected from you, We will be entitled 
to use such anonymized data freely, without any restrictions other than those 
set out under applicable law. We do this for purposes such as analyzing how 
the Service is used, diagnosing service or technical problems, maintaining 
security, and personalizing advertisements and promotions. 
            
 
        
        
        VI. Third-Party Links and Information   
             
        
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               The Primary Services may contain links to third-party materials that are not 
owned or controlled by CxPlay and are simply provided for convenience. 
CxPlay does not endorse or assume any responsibility for any such third-party 
sites, information, videos (including videos on youtube.com), materials, 
products, or services. If you access a third-party website or service from the 
Service (for instance attend any fitness or sports session hosted on Our 
Platform but accessible online via third party application or websites) or share 
content on or through any third-party website or service, you do so at your own 
risk, add you understand that this Privacy Policy does not apply to your use of 
such sites.  
You expressly relieve CxPlay from any and all liability arising from your use of 
any third-party website, service, or content, including without limitation of 
content submitted by other Users. 
Additionally, your dealings with or participation in promotions of advertisers 
found on the Service, including payment and delivery of goods, and any other 
terms (such as warranties) are solely between you and such advertisers.
You agree that CxPlay shall not be responsible for any loss or damage of any 
sort relating to your dealings with such advertisers. 
We may receive data whenever you visit a third-party link through Our 
Platforms which includes the date and time of your visit to the third-party 
website, the web address or URL, technical information about the IP address, 
browser and the operating system you use and, if you are logged into CxPlay 
Platforms, your username.
 
             
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                We may also receive information from other sources and combine that with 
information We collect through Our Primary Services. For example: If you 
choose to link, create, or log in to your CxPlay account with a payment 
provider (e.g., Paytm) or social media service (e.g., Facebook), or if you engage 
with a separate app or website that uses Our API (or whose API We use), We 
may receive information about you or your connections from that site or app.
            
 
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                If your employer uses one of Our enterprise solutions, We may receive 
information about you from your employer. 
            
 
            
        
     
        VII.  
Sharing of Information  
             
        
            a.  We may share the information We collect about you through Our Primary 
Services as described in this Privacy Policy or as described at the time of 
collection or sharing, including as follows: 
         
      
            
              -  With Support Staff to enable them to provide the Services you request; 
 
              - With third parties to provide you a service you requested through a 
partnership or promotional offering made by a third party or by Us; 
 
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    With the general public or with the audience selected by you for the 
post, such as group or customized list of people, if you submit content 
in a public forum, such as blog comments, social media posts, or other 
features of Our Primary Services that are viewable by the general 
public; 
 
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    With third parties with whom you choose to let Us share information, 
for example other apps or websites that integrate with Our API or 
Services, or those with an API or service with which We integrate; and 
 
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    With your employer (or similar entity) and any necessary third parties 
engaged by Us or your employer (e.g., an expense management service 
provider), if you participate in any of Our enterprise solutions. 
 
            
        
        
            
                b. Further, We may share your information: 
            
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                With Our subsidiaries and affiliated entities that provide services or 
conduct data processing on Our behalf, or for data centralization and 
/ or logistics purposes; 
            
 
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                With vendors, consultants, marketing partners and other service 
providers who need access to such information to carry out work on 
Our behalf; 
            
 
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                In response to a request for information by a competent authority if We 
believe disclosure is in accordance with, or is otherwise required by, 
any applicable law, regulation, or legal process; 
            
 
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                With law enforcement officials, government authorities, or other third 
parties if We believe your actions are inconsistent with Our Terms of 
Use or other policies, or to protect the rights, property, or safety of 
CxPlay or others; 
            
 
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                In connection with, or during negotiations of, any merger, sale of 
company assets, consolidation or restructuring, financing, or 
acquisition of all or a portion of Our business by or into another 
company;    
            
 
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                In an aggregated and/or anonymized form which cannot reasonably be 
used to identify you. 
            
 
        
        
        
        
          
e. Public areas, forums, reviews, and community areas 
          
  
Please remember any success stories, comments, messages, blogs etc. posted/ 
uploaded/ conveyed/ communicated by you on the public sections of Our Platform 
becomes published content and becomes public. Anyone may take and use that 
information. Please be careful about what you disclose and do not post any  
personal information that you expect to keep private. 
We may publish such published content on Our Platforms so long as you consent. 
You may request that such published content be taken down at any time and We 
shall remove such published content. However, We are not responsible for any 
actions taken by third-parties with respect to such published content. 
f. We as an intermediary are responsible to facilitate a transaction between you 
and the ultimate event or fitness session organizer/partner to enable you to 
book/purchase a reservation for an sports event, sports session, coaching 
session, etc. For Us to be able to facilitate this transaction and otherwise fulfil 
Our contractual arrangements with these ultimate product/service providers, 
We may have to share your data with them so that they are able to verify the 
accuracy of the information you have shared with Us while issuing your valid 
booking id or reservation, to provide you with services and benefits that you 
may be entitled to and to conduct their own analysis. 
        
  VIII.  
Your Data  
             
        
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             Account information 
               
You may correct your account information at any time by logging into your 
account. If you wish to cancel your account, please email Us   
at support@cxplay.app 
Please note that in some cases We may retain certain information about you 
as required by law, or for legitimate business purposes to the extent  
permitted by law. For instance, if you have a standing credit or debt on your 
account, or if We believe you have committed fraud or violated Our Terms of 
Service, We may seek to resolve the issue before deleting your information. 
               
             
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                Access, correction and deletion rights 
                
CxPlay will comply with individuals' requests regarding access, correction, 
and/or deletion of the personal data it stores in accordance with applicable 
law. 
You may request access, correction or updating, and deletion of the data by 
contacting support@cxplay.app. You may note that deletion of certain data 
or withdrawal of consent may lead to cancellation of your registration with 
Us or your access to Our Services. 
Based on technical feasibility, We will provide you with access to all your 
personal and sensitive personal data that We maintain about you. We will 
perform verification before providing you access to this data. 
You may opt out of Our marketing emails by clicking on the ‘opt-out’ link 
provided in the emails. However, We may still send you non-marketing 
emails about your accounts or any other transactions with you. 
             
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              Location information 
              
We request permission from Our Platform for collection of precise location 
from your device, per the permission system used by your mobile operating 
system or the operating system of your device. If you initially permit the 
collection of this information, you can later disable it by changing the  
location settings on your mobile device or any other device which You are 
using for accessing the Platform. However, this will limit your ability to use 
certain features of Our Services. 
             
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                Promotional Communications 
                
You may opt out of receiving promotional messages from Us by following the 
instructions in those messages. If you opt out, We may still send you non
promotional communications, such as those about your account, about 
Services you have requested, or Our ongoing business relations.
 
             
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                 Geo-Location Terms 
                
The Services include and make use of certain functionality and services 
provided by third-parties that allow Us to include maps, geocoding, places 
and other content from Google or third-party vendors like Google, as part of 
the Services (the Geo-Location Services). Your use of the Geo-Location 
Services is subject to Googles then current terms of use for Google  
Maps/Google Earth and by using the Geo-Location Services, you are agreeing 
to be bound by Googles Terms of Use or relevant terms from other third-party 
providers. 
             
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                International Visitors and Users 
                
We currently only provide the Services in India. If you choose to become a 
User from other regions of the world, then please note that you may be 
transferring your personal information outside of those regions for storage 
and processing. Also, We may transfer your data from India or elsewhere to 
other countries or regions in connection with storage and processing of data, 
fulfilling your requests, and providing the services associated with the  
Services. By providing any information, including personal information, on or 
through the Services, you consent to such transfer, storage, and processing. 
             
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                 Retention and Storage 
                
We retain your data only for as long as necessary to provide the services you 
have requested and thereafter for a variety of legitimate legal or business 
purposes. These might include retention periods: (a) mandated by law, 
contract or similar obligations applicable to Our business operations; (b) for 
preserving, resolving, defending or enforcing Our legal/contractual rights; or 
needed to maintain adequate and accurate business and financial records. 
Your personal data will primarily be stored in electronic form. We may enter 
into agreement with third parties to collect, store, process your personal 
data but under full compliance with applicable laws. 
             
            
                We may need to retain your personal data even if you seek deletion thereof, if it is 
needed to comply with Our legal obligations, resolve disputes and enforce our 
agreements. 
If you are a registered user, please be advised that after you terminate your usage of 
a Service, We may, unless legally prohibited, delete all data provided or collected 
by you from Our servers. 
            
        
           IX.  
Changes to the Privacy Policy  
             
        
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     We reserve the right, at Our discretion, to change this Privacy Policy on a 
going-forward basis at any time at our sole discretion for any reason including 
if required as per the applicable law. Please check this Privacy Policy 
periodically for changes. Modified Privacy Policy becomes effective upon its 
publication on the Website. If We make material changes to this Privacy Policy, 
We will attempt to provide you reasonable notice before such changes 
become effective. By continuing using the Services, you agree to be bound by 
the updated, amended, or modified Privacy Policy. If you do not agree to be 
bound by the modified Privacy Policy, you must immediately cease your use 
of the Services. Disputes arising under this Privacy Policy will be resolved in 
accordance with the version of this Privacy Policy that was in effect at the time 
the dispute arose.
            
 
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                We encourage you to review Privacy Policy whenever you access Our Services 
to stay informed about Our information practices and the ways you can help 
protect your privacy. 
            
 
        
           X.  
Contact Us 
             
        
          Should you have questions about this Privacy Policy or CxPlay’s information collection, use 
and disclosure practices, you may contact CxPlay.  
Any communication pursuant to this Clause which is not marked to the designated 
individual mentioned here in above shall not be treated as a valid and binding 
communication for the purpose of this Privacy Policy.