FAQ

CxPlay – Frequently Asked Questions

1. What is CxPlay ?

CxPlay is a platform where you can discover and book sports venues around you — from turfs and courts to arenas for cricket, football, badminton, and more.

2. How does CxPlay work ?

CxPlay is a platform where you can discover and book sports venues around you — from turfs and courts to arenas for cricket, football, badminton, and more.

3. Do I need to pay online?

You can pay online securely using multiple payment options.

4. Can I cancel my booking ?

Yes! You can cancel based on the venue’s cancellation policy. Refunds (if applicable) are processed within a few working days.

5. Are the venues verified ?

Absolutely. Every venue listed on CxPlay is verified for safety, quality, and reliability — so you can play worry-free.

6. What kind of sports can I book on CxPlay?

You can book venues for cricket, football, badminton, tennis, basketball, and more — all in one place.

7. Can I book for a group or event?

Yes! You can easily book for friends, tournaments, or corporate matches. Some venues even offer special packages for teams.

8. What if I face an issue while booking ?

No stress — our support team is always ready to help. You can reach us directly through the Help section in the app or website.

9. Is there a CxPlay mobile app ?

Yes! Our app (coming soon to iOS & Android) will let you book, track, and manage all your games right from your phone.

10. Why should I use CxPlay ?

Because CxPlay makes it easy to find verified venues, play your favorite sports, and connect with your community — all in just a few taps.